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Vision:

To be the leading innovative health alliance in the region for Improving patient care & wellness together.

 

Mission:

To establish the premier healthcare alliance, uniting diverse, multi-specialty group practices to deliver exceptional patient care and promote overall wellness.
 

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Introduction to the HSA Constitution

The Health Stars Alliance (HSA) exists to enhance health and well-being by helping individuals maintain their physical and mental health, recover from illness, and live as well as possible when full recovery is not achievable. The HSA operates at the forefront of medical science, utilizing advanced knowledge and skills to save lives and improve health outcomes. It supports people during their most vulnerable moments, providing care with compassion and respect when it is needed most.

The HSA is built on a shared set of values and principles that unite the communities it serves, including patients, caregivers, and healthcare professionals working within the system.

This Constitution outlines the guiding principles and values of the HSA, defining the rights of patients, service providers, and staff. It also outlines the commitments the HSA makes to deliver fair, efficient, and high-quality services. Together, these ensure that all stakeholders benefit from a healthcare system that is equitable and effective.

The HSA Constitution will be reviewed and updated every three years to ensure its principles and values remain relevant and reflective of the needs of patients, staff, and the broader community.

 

The HSA Offers Comprehensive and Inclusive Services

The HSA ensures its services are accessible to everyone, regardless of gender, race, disability, age, religion, or beliefs. The organization is dedicated to preventing, diagnosing, and treating both physical and mental health issues with equal emphasis. Its services are designed to ensure fairness and respect for the human rights of every individual it serves.

At the same time, the HSA recognizes its broader responsibility to promote equality and focus on underserved communities where health outcomes and life expectancy may be lagging.

 

The HSA Strives for Excellence and Professionalism

The HSA is committed to providing high-quality care that meets the highest standards of safety, effectiveness, and patient satisfaction. This commitment extends to the professionals it employs, offering them access to the training, education, and support they need to deliver exceptional care. The HSA promotes innovation and research to continually improve health outcomes for individuals and communities. Respect, dignity, compassion, and care form the basis of how staff interact with patients and each other. A valued and empowered workforce contributes to better patient safety, experiences, and outcomes.

 

The Patient is Central to the HSA’s Mission

The HSA is dedicated to placing patients at the heart of everything it does. It supports individuals in taking charge of their own health and ensures that services are designed to meet the unique needs of patients, their families, and carers.

Patients will be actively involved in decisions about their care and treatment, with their preferences and circumstances taken into account. The HSA values feedback from patients, families, and carers, using it as a vital tool to continuously improve its services.

 

The HSA Collaborates Across Organizations

The HSA works in close collaboration with other organizations to benefit patients, communities, and the population at large. Its members and service providers form an integrated network, unified by shared principles and values outlined in the Constitution. The HSA is committed to forming partnerships with local and international organizations to enhance health outcomes and deliver coordinated care.

 

 

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Core Values:

Collaboration for Patients 

Patients are the priority in all HSA activities. The organization actively involves patients, families, staff, carers, and professionals from both within and outside the HSA. It places patient needs above organizational boundaries and promptly addresses issues when they arise.

 

Respect and Dignity 

The HSA values every individual, whether a patient, carer, or staff member. It respects their needs, priorities, and aspirations while being honest and transparent about what can and cannot be achieved.

 

Commitment to Quality Care 

The HSA is committed to consistently delivering safe, effective, and patient-centered care. It welcomes constructive feedback from patients, carers, and staff to improve outcomes and services.

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Compassion 

Compassion is a cornerstone of the HSA’s approach, ensuring care is delivered with kindness and sensitivity. Staff are encouraged to proactively support patients, families, and colleagues, going the extra mile to provide comfort and reassurance.

 

Enhancing Lives
The HSA aims to improve health and well-being through its services. It values excellence and professionalism in all aspects, from clinical care to innovation and everyday activities that improve people’s lives.

 

Inclusion for All 

The HSA ensures that resources are used effectively to benefit the entire community, without discrimination or exclusion. It acknowledges that some individuals may require additional support and ensures that resources are distributed equitably to meet diverse needs.

 

Investing in People and Culture

The HSA recognizes that its workforce is its greatest asset. It is committed to fostering a positive, inclusive working environment, providing opportunities for professional development, and ensuring staff feel valued and supported. By investing in its people, the HSA ensures better outcomes for both patients and the broader community.